SHAUN ALMEIDA

SHAUN ALMEIDA

SHAUN ALMEIDA

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2024 © Shaun Almeida.
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About Me.

IT Specialist and Safety Professional | Streamlining Process and Ensuring Workplace Safety

Multi-skilled professional with over 10 years of IT experience and 8+ years of Safety Compliance expertise in the oil and gas trucking industry.

Adept at integrating technology solutions with safety protocols to enhance operational efficiency and ensure regulatory compliance. Seeking an opportunity with a forward-thinking organization to contribute to mutual growth and success.

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Personal Information

  • Name Shaun Almeida
  • Age 38 Years
  • Residence San Antonio, TX, USA
  • Email salmeida86@live.com
  • Phone (+1) 210-800-3915
  • Freelance Available
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SERVICES

System Administration

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Analytical Trends

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Web Development

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Investigative Research

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My Resume.

SAFETY EXPERIENCE

  • OCTOBER 2024 AUGUST 2023

    SAFETY COMPLIANCE MANAGER

    SAN ANTONIO, TX

    • Managed insurance claims for accidents/incidents, ensuring proper resolution and compliance.
    • Led onboarding and training initiatives for new hires to ensure safety and regulatory knowledge.
    • Ensured compliance with FMCSA, DOT, and OSHA regulations.
    • Led incident response efforts for security incidents and other critical events.
    • Developed Key Performance Indicators (KPIs) to track safety performance and overall fleet efficiency.
    • Maintained project goals within Monday.com to increase efficiency.
    • Controlled contractor compliance on ISNetworld and Veriforce platforms.

  • AUGUST 2023 OCTOBER 2021

    FIELD SAFETY MANAGER

    SAN ANTONIO, TX

    • Conducted site audits and hazard assessments, recommending corrective actions to ensure compliance with safety regulations.
    • Led inspections of tractors and trailers for DOT compliance and assisted in certification processes for contractors.
    • Investigated incidents and provided root cause analysis to improve safety practices.
    • Developed an automation tool to streamline jobsite audit documentation and collaborated with the compliance team to ensure effective use of electronic logs by drivers.
    • Facilitated safety meetings and supported field teams to enhance understanding of safety protocols and standards.

  • SEPTEMBER 2021 MARCH 2016

    HSE SPECIALIST

    PLEASANTON, TX

    • Communicated and enforced health, safety, and environmental policies across various operational levels.
    • Led new hire orientations and created site-specific safety programs tailored to identified hazards.
    • Performed hazard assessments and audits to ensure compliance with OSHA and DOT standards, contributing to policy updates with the corporate team.
    • Deployed automation tool with seamless submission of security and hazard analyst for further review and resolution.
    • Conducted investigations into both DOT and non-DOT incidents, utilizing root cause analysis to improve overall safety performance.
    • Deployed KPI dashboard to track safety trends with a successful reduction of incidents by approximately 45%.

  • MARCH 2016 OCTOBER 2014

    DRIVER MANAGER

    PLEASANTON, TX

    • Monitor driver performance by conducting regular reviews, including 30-day and quarterly assessments, to ensure maximum productivity and adherence to safety standards.
    • Ensure compliance with DOT Hours of Service (HOS) regulations by managing driver availability and schedules to meet operational demands while adhering to safety standards.
    • Assist in the recruitment, training, and certification of new drivers, ensuring they are fully equipped with necessary skills and up-to-date safety certifications specific to the oil and gas hauling industry.
    • Developed internal helpdesk and training videos to improve productivity by 35%
    • Assist IT department with network management, software/hardware troubleshooting, and security system installation for satellite locations.

IT EXPERIENCE

  • CURRENT OCTOBER 2024

    SYSTEM ADMINISTRATOR

    SAN ANTONIO, TX

    • System Installation and Configuration: Install, configure, and maintain operating systems, software, and hardware for all networked devices.
    • User Account Management: Create, manage, and delete user accounts, ensuring proper permissions and access controls.
    • Network Management: Monitor and troubleshoot network performance, ensuring reliable and secure connectivity.
    • System Monitoring: Continuously monitor system performance, including hardware, software, and network resources, addressing potential issues proactively.
    • Backup and Recovery: Implement and maintain backup solutions, ensuring the integrity of data and enabling quick recovery in case of data loss.
    • Security Management: Apply security patches, configure firewalls, and ensure the security of all systems and networks against threats.
    • Documentation and Reporting: Maintain detailed documentation for system configurations, changes, and troubleshooting processes, as well as provide regular status reports.

  • JULY 2014 JANUARY 2009

    R&D ENGINEER / SYSTEM ADMINISTRATOR

    SAN ANTONIO, TX

    • Led project management, overseeing administration, team leadership, and customer care to ensure alignment with goals and timelines.
    • Developed and deployed an All-In-One mobile device driver application using .NET Installer, streamlining customer installations and updates.
    • Managed company website to ensure security and up-to-date self-service information for clients.
    • Deployed KPI dashboard to track and visualize product performance, enabling data-driven decision making and real-time monitoring.
    • Conducted comprehensive software and android application bug testing for optimal performance.
    • Oversaw internal network and performed regular security checks on local machines to prevent unauthorized access.
    • Set up all new hires for necessary access within the organization by active directory.

  • JANUARY 2009 MAY 2008

    TECHNICAL LEAD

    SAN ANTONIO, TX

    • Troubleshooting and resolving software/hardware issues with a 95% success rate.
    • Managed Zendesk ticketing system for technical issues to ensure efficient resolution and documentation.
    • Assisted management with system monitoring and performance optimization, reducing service disruptions by 40%.
    • Developed an internal helpdesk webpage for tech support staff, incorporating an internal timeclock system, troubleshooting tools, and standard operating procedures (SOPs), improving productivity by approximately 65%.
    • Collected and documented data for unresolvable issues, including detailed steps, photos, and device information, to escalate cases to higher-level support for timely resolution.

  • MAY 2008 AUGUST 2007

    TECHNICAL SPECIALIST

    SAN ANTONIO, TX

    • Enter textProvided daily support to over 50 customers, consistently meeting strict average handle time targets.
    • Actively listened, analyzed, and troubleshot home networking issues, applying foundational knowledge of networking principles.
    • Possessed working knowledge of key technologies, including TCP/IP, DHCP, DNS, Windows, Linux, Mac OS, IP addressing, POP/SMTP, and home network configurations.
    • Utilized a variety of tools to accurately document the outcomes of all customer interactions.
    • Coordinated dispatches for issues requiring on-site maintenance or technical support.
    • Served as a floor walker, offering guidance and assistance to fellow technical agents as needed

SAFETY SKILLS

INCIDENT INVESTIGATION

91%

REGULATORY COMPLIANCE

82%

HAZARD ANALYSIS

94%

IT SKILLS

LINUX

83%

WEB DEVELOPMENT

75%

WINDOWS

92%